FAQs

Q: How do I check my emails when I am away from home?

A: Simply go to any computer that is connected to the internet, and in the address field type: https://webmail.rurallink.co.nz, then enter your RL username and password.

Q: Can I pay my account by Direct Debit?

A: Yes, simply download the attached form, fill it in and send it back to us. We will then set this up with your bank. All Direct Debit's are processed on the 10th of every month.

Q: How can I set up my new No8Wireless email address?

A: Simply download the attached instructions, relating to the email program you use. If you have any issues regarding this, please don't hesitate to contact us.

Q: Can I use EFTPOS on a VoIP phone?

A: Yes, you just need a phone/fax adapter for approx $185.00, and we will set it up specifically for EFTPOS.

Q: Can Rural Link supply me with a router or switch?

A: Yes, we can provide you with the following:

• Switch from only $45.00
  
• Standard Router from only $99.95
  
• Wireless Router from only $199.00
  

Q: What Operating Systems do you support?

A: We support the following:

• Windows 7
  
• Windows XP
  
• Windows VISTA
  
• MAC OS 10.5 or later